Senior Product Designer, Fintech

The Senior Product Designer will lead the end-to-end design process for the Invoicing team, focusing on reimagining financial workflows and unlocking insights to help law firms operate smarter. This involves partnering with Product and Engineering to define strategy, building customer intuition, and driving the design from vision crafting through polished execution.

Responsibilities

• Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business
• Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making
• Lead end-to-end design for a product area - from vision crafting, to prototyping, testing, and polished execution
• Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design
• Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope
• Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams
• Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution

Requirements

• 6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required
• Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
• Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution
• Strong customer-centric practice, with the ability to translate customer insight into actionable design direction
• Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI
• Expert in design and prototyping tools and solid use of AI tools in your process (e.g., Figma, Cursor, Claude, etc.)
• Strong communication and presentation skills, including clear articulation of rationale and trade-offs
• A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution
• Growth mindset when it comes to process improvement and new technologies, especially AI

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week
• Flexible time off policy, with an encouraged 20 days off per year
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Key Skills