The Staff Product Designer will lead the evolution of the donation experience by applying optimization strategies and behavioral science to reduce friction and increase global giving impact. This involves using deep insights to define problems, evaluate trade-offs, measure impact, and steward the Skyline design system.
Responsibilities
- Lead the evolution of the donation experience using optimization strategies and behavioural science
- Use deep qualitative and quantitative insights to define problems, evaluate design trade-offs, and measure impact
- Lead complex, cross-functional design explorations and facilitate workshops and working sessions
- Steward and evolve the Skyline design system, identifying systemic gaps and ensuring consistency, scalability, and accessibility
- Raise the bar and ensure high-quality deliverables with an unreasonable attention to detail and aesthetics
- Lead critiques and model strong craft to elevate the team's visual and functional standards
Requirements
- 10+ years of experience building and scaling high-traffic consumer-facing products in ecommerce, fintech, or fundraising
- Deep understanding of the nuances of a checkout experience and the 'math' of a transaction
- Ability to analyze conversion funnels, identify drop-off points, and design for high-performance outcomes
- Understanding of user psychology and psychological nudges
- Opinionated tastemaker with an obsession for detail
- Leadership skills that move beyond immediate team
- Ability to influence senior stakeholders through clear, data-backed storytelling
- Master of Figma and emerging AI-native tools
- Deep knowledge of WCAG 2.1/2.2 and a portfolio that proves design for everyone
Benefits
- Innovative work
- Growth opportunities
- Caring co-workers
- Chance to do work that fills us with a sense of purpose
- Flexible hybrid approach to work
- Diversity, equity, inclusion, and belonging
Key Skills
About Benevity
Benevity is the first Enterprise Impact Platform that scales corporate impact by embedding purpose into business strategy while ensuring trust, security and measurable outcomes. Purpose is the future of business, and Benevity helps you harness it. We're not just a platform; we're your purpose at work, woven into the fabric of your business and enabling measurable, global impact you can see. Let's make purpose the way business gets done. A certified B Corporation and recognized in Fortune's Impact 20, we empower iconic brands to attract, retain and engage diverse workforces, embed social action in customer experiences, support communities and understand their impact in the world. Since our inception, Benevity has helped businesses around the world donate over $18.5 billion (CAD), log 99 million volunteer hours, empower 6.5 million changemakers, support 513,000 nonprofits, and enable 132 million acts of goodness.
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