Lead Product Designer, Guest Experience

The Lead Product Designer will craft high-quality experiences to guide guests from browsing to booking confidently, owning key journey moments by turning complex decisions into clear, cohesive flows and interfaces. Responsibilities include applying refined taste to create emotionally resonant experiences, owning designs end-to-end from strategy to high-fidelity execution, and maturing interaction standards across the Guest experience.

Responsibilities

• Apply finely honed taste and a discerning eye to craft emotionally resonant experiences that define the aesthetic signature of our brand.
• Own designs end-to-end, from problem framing and design strategy through north star visions and high-fidelity execution across native app, mobile and desktop web.
• Mature interaction standards across the Guest experience by defining motion states, transitions, and micro-interactions.
• Use these to drive clarity, communicate progress, and make complex decisions feel effortless.
• Translate strategy into tangible, elevated experiences through continuous prototyping.
• Use interactive models to test boundaries, de-risk solutions, and build collective confidence in a design direction.

Requirements

• 12+ years of product design experience
• Exceptional interaction and visual design skills
• Strong product judgment
• Ability to decide where craft investment matters most and where restraint or simplicity is the better path forward
• Penchant for reducing complexity and maintaining a cohesive, premium standard across end-to-end consumer experiences
• Effective communication and influence skills

Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance
• Retirement employer match
• Learning & Development stipend
• Turo host matching program
• Turo travel credit
• Cell phone and internet stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave

Key Skills