Senior Product Designer
Zapp đŹđ§ London, United Kingdom
The role involves leading product design efforts for both the customer-facing mobile application and internal operations/commercial tools, partnering with cross-functional teams to define problems and create elegant design solutions. Responsibilities include mapping user flows, conducting user research with internal teams, and designing efficient interfaces for key operational systems.
Responsibilities
- Lead product design efforts for mobile app and internal operations/commercial tools
- Partner closely with Product, Engineering, Operations, and Commercial teams to define user problems and co-create design solutions
- Communicate design concepts and research findings effectively
- Conduct user research, usability testing, and field observation
- Design efficient interfaces for key systems, focusing on core workflows
- Contribute to and evolve the design system
Requirements
- 5+ years of UI/UX/Product design experience across consumer-facing apps and complex internal tools
- Strong portfolio showcasing end-to-end design process, product thinking, problem-solving ability, and refined visual design
- Proven ability to conduct user research and apply user-centered design principles
- Proficiency in Figma, with a deep understanding of design constraints and opportunities across web and mobile platforms
- Experience collaborating in fast-paced, cross-functional environments
Benefits
- Competitive salary & equity package
- 25 days of annual leave plus bank holidays
- Private Health Insurance
- Extended sick pay and maternity/paternity leave pay
Key Skills
About Zapp
Founded in 2020, Zapp is Londonâs leading premium convenience delivery app, elevating the everyday lives of hundreds of thousands of Londoners. We leverage cutting-edge technology to anticipate customer needs â ensuring the most relevant products are always available, at the right location, at the right time. From daily essentials to luxury favourites and pharmacy needs, our hand-picked product range showcases global icons and beloved local brands, available for delivery to customers' doors in minutes, 24/7. We're on a long-term mission to bring technology to convenience retail, a $4 trillion global industry that remains largely offline. Our strategy is simple: build out the system in one of the world's largest megacities â London. We've witnessed significant demand (i.e. 'product-market fit') for on-demand convenience and have decided to focus on a large, profitable segment as we expand our system in the coming years: premium convenience. Catering to premium, high-demand customers
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