Senior Product Designer (AI Experiences)

The Senior Product Designer will lead end-to-end discovery and design ownership for AI-driven experiences, focusing on defining agent behavior, conversation systems, and multi-agent orchestration across various channels. This role is critical for establishing quality standards for AI experiences and enabling other teams to design connected agents.

Responsibilities

• Lead the end-to-end discovery for AI-driven experiences, including conversational challenges, broader product features, and new agents
• Design, prototype, and validate experiences following UX best practices, SmartRecruiters product design standards, and Design System guidelines
• Define how agents interpret intent, decide, escalate, hand off, and transition
• Create behaviour guides, guardrails, and routing rules across agents and channels
• Design dialogue patterns, error recovery, fallback and escalation, multi-turn flows, and reusable prompt or policy templates

Requirements

• 5+ years of experience designing complex B2B digital products
• 2 - 3+ years designing AI-powered, conversational, agentic, or multimodal experiences
• Strong systems thinking across UI, conversational, and orchestration layers
• Strong background in Product Design with end-to-end UX ownership
• Solid mastery of UI and UX foundations, including interaction design, information architecture, and usability principles

Benefits

• Remote-friendly culture
• Competitive salaries
• Strong internal mobility
• Opportunities for growth and development

Key Skills