Senior Product Designer (UX/UI)
Luna Physical Therapy Remote (🇺🇸 United States of America)
The Senior Product Designer will manage and improve the mobile and internal web application design systems to ensure consistency and accessibility. They will collaborate closely with Product Managers to define user needs, conduct research, and iterate on designs primarily for mobile applications, supporting engineering through design handoff.
Responsibilities
- Manage the Design Systems: Continually improve Luna's mobile and internal Web application design systems to ensure consistent, accessible, and intuitive UX
- Conduct User Research: Conduct ongoing user research, including interviews and usability testing, and document findings to guide feature planning and enhancements
- Plan and Design Features: Collaborate with Product Managers to define user needs, establish feature requirements, and create and iterate on designs, primarily for Luna's mobile applications but also the company's internal Web applications
- Support Engineering: Closely work with Engineering to ensure a smooth handoff of the designs and efficient implementation of them
Requirements
- Bachelor's degree preferred, or additional experience in lieu of a degree
- 5+ years of experience in B2C mobile app design / UX, including deep familiarity with both iOS and Android platforms
- Experience managing a design system, including its ongoing maintenance and improvement
- Proficient in design tools such as Figma, including creating and maintaining reusable components and applying platform-specific UX conventions (iOS, Android, Web)
- Experience working closely with Product Managers and Engineering teams to ensure efficient planning and design of new features and functionality
- Excellent written and verbal communication skills with the ability to interact and empathize across technical and non-technical teams
- Excellent organizational, analytical, and problem-solving skills
- Ability to quickly adapt within a fast-paced high-growth environment with new systems, software, and processes
- Take pride in working on projects to successful completion involving a wide variety of challenges, users, technologies, and systems
- Enjoy working with a diverse group of people with different expertise, including Engineering, Clinical, Billing, and Success teams
- A learning mindset, regardless of level or experience
Benefits
- Flexible work-from-home
- Generous equity
- End-to-end ownership of features
- Working in a culture of anti-bureaucracy and anti-paperwork
- Leadership opportunities
- Medical, dental and vision start on the 1st of the month following start date
- Unlimited PTO
Key Skills
About Luna Physical Therapy
Founded in 2018, Luna is the leading in-home, tech-enabled physical therapy platform. With more than 1.2 million visits completed and 85,000+ patients served, Luna brings high-quality, outpatient-level care directly to the home. The platform is trusted by over 20,000 referring physicians and a nationwide network of 3,000+ physical therapists. Luna maintains a Net Promoter Score (NPS) of 88 and a 99.7% patient satisfaction rate, reflecting its commitment to clinical excellence and personalized care. Luna has also earned CMS MIPS recognition for outstanding quality performance three years in a row, demonstrating measurable outcomes that meet and exceed national benchmarks. Recognized as the #1 startup in musculoskeletal care by Forbes and one of Fast Company’s Most Innovative Companies in Healthcare, Luna partners with leading organizations including Duke Health, AARP, and Providence. By combining technology, clinical expertise, and a people-first model, Luna is redefining how care is de
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