Lead Digital Product Designer - Commercial Banking
Fifth Third Bank đşđ¸ Chicago, Illinois, United States of America
This role involves designing intuitive digital product experiences for commercial banking clients by leading design thinking workshops, developing experience recommendations through artifacts like wireframes and prototypes, and guiding user research initiatives. The Lead Designer will also mentor junior team members and ensure design intent is carried through to final implementation by collaborating with product owners and development teams.
Responsibilities
- Design intuitive digital product experiences that simplify complex functionality through research, conceptual thinking, and user-centered design
- Facilitate collaborative working sessions such as design thinking workshops, story mapping, and design sprints to align teams and accelerate decision-making
- Develop experience recommendations using site maps, user flows, wireframes, and interaction-based prototypes
- Partner with design leadership, product owners, and stakeholders to ensure the right designers and skill sets are matched to the right challenges at the right time
- Lead the day-to-day activities of purpose-driven design teams, fostering alignment and momentum
Requirements
- Bachelor's degree or design certification in User Experience, Interaction Design, Communication Design or related field
- 8+ years of experience with a robust portfolio of UX work, ideally within B2B or commercial client-focused industries
- Proven ability to navigate ambiguity and solve complex problems using logical reasoning, evidence-based analysis, and creative thinking
- Commitment to continuous learning and growth, with a proactive approach to adapting to evolving challenges and applying new insights
- Strong written and verbal communication skills, with the ability to influence and align cross-functional teams
Benefits
- Comprehensive benefits
- Differentiated compensation offerings
- Opportunity to participate in an incentive compensation plan
- Total Rewards package
Key Skills
About Fifth Third Bank
At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, weâve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most. Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here. Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest. We operate four main businessesâCommercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Managementâand a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Vir
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