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Lead Specialist, UX Designer

Pearson 🇺🇸 United States of America

Hybrid $130,000 - $155,000 Full-time Senior

This role involves designing and leading complex, mixed-methods research initiatives to understand user needs, synthesizing insights into compelling narratives for executive audiences, and partnering with cross-functional teams to drive strategic decision-making. The specialist will also mentor junior researchers and build systems to democratize research insights and improve operations.

Responsibilities

  • Design and lead complex mixed-methods studies
  • Partner with cross-functional teams to frame research questions
  • Mentor junior and mid-level researchers
  • Establish research standards and frameworks
  • Build systems to democratize research insights

Requirements

  • 7-10 years of user research experience
  • Proficiency in both qualitative and quantitative methodologies
  • Portfolio that demonstrates strategic impact on product and business decisions
  • Strong strategic thinking ability
  • Exceptional storytelling and executive presence
  • Experience mentoring researchers and building research capability

Benefits

  • Annual incentive program
  • Comprehensive benefits package

Key Skills

UX research Qualitative research Quantitative research Mixed-methods research Research design Data analysis Storytelling Executive presence Mentoring Cross-functional collaboration Research tools (UserTesting, Qualtrics) Analytics platforms (Tableau, Mixpanel) Design tools (Figma) Research ethics Data protection Cross-cultural research methods

About Pearson

Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.

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