Lead Specialist, UX Designer
Pearson đşđ¸ United States of America
This role involves designing and leading complex mixed-methods research initiatives to understand user needs, synthesizing findings into compelling narratives for executive audiences, and partnering with cross-functional teams to drive strategic decision-making. The specialist will also mentor junior researchers and build systems to democratize research insights and improve operations.
Responsibilities
- Design and lead complex mixed-methods studies and quick, scrappy evaluative research
- Partner with cross-functional teams to frame research questions and facilitate collaborative sessions
- Mentor junior and mid-level researchers and establish research standards and frameworks
- Build systems to democratize research insights and continuously improve research operations
Requirements
- 7-10 years of user research experience
- Proficiency in both qualitative and quantitative methodologies
- Strong strategic thinking ability to identify the right research questions and connect research to business objectives
- Exceptional storytelling and executive presence with confidence presenting to senior leadership
- Track record of effective cross-functional partnership with design, product, and engineering leaders
Benefits
- Opportunity to shape the future of learning and influence organizational decision-making
- Collaborative environment with talented designers, technologists, and stakeholders
- Career-defining growth and development opportunities
- Chance to work on complex, high-impact research initiatives
Key Skills
About Pearson
Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. Thatâs why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the worldâs leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isnât just what we do. It's who we are.
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