Senior Product Designer - Direct to Consumer
Experian 🇬🇧 London, United Kingdom
The Senior Product Designer will collaborate across discovery, planning, prototyping, and delivery, partnering with cross-functional teams to shape how consumers compare and choose financial products. Responsibilities include uncovering customer needs, designing experiments, applying a product and business lens to design decisions, and experimenting with AI in the workflow.
Responsibilities
- Collaboratively uncover customer needs, test assumptions, and translate insight into clear problems and design direction
- Shape ambiguous problem spaces by defining priorities, success measures, and the right scope for discovery, experimentation, or delivery
- Create prototypes at appropriate levels of fidelity to explore ideas, align stakeholders, and support decision-making
- Design experiments to test desirability, feasibility, and viability, measuring outcomes to inform future iterations
- Apply a strong product and business lens to design decisions, balancing customer value, regulatory constraints, and commercial performance
- Collaborate with our teams and external partners to co-create solutions, validate opportunities, and support launch and optimisation
- Experiment with AI as part of your workflow, and final designs, and bring insights to the wider team
- Design and facilitate workshops to align stakeholders, create ideas, and drive clarity on decisions and next steps
Requirements
- Product design experience working in-house within cross-functional, Agile product teams on software products that address complex user needs
- Designing products in a direct to consumer environment is essential
- A portfolio showcasing your strategy and process - not just the final solution
- Designing and building top performing native apps (iOS or Android) and responsive web designs
- Consuming from and contributing to existing design systems, ideally in Figma
- Fintech experience is desirable but not compulsory
Benefits
- Hybrid and flexible working - 40% working in the office
- Great compensation package and discretionary bonus plan
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days
- You can purchase additional annual leave
Key Skills
About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
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