The Senior UX Designer will design and optimize critical ecommerce flows, including product discovery, checkout, and subscriptions, directly impacting conversion and revenue. This involves partnering with Product, Engineering, Growth, and Marketing teams to translate data and insights into intuitive, scalable user experiences.
Responsibilities
- Designing and optimizing high-impact ecommerce flows, including product discovery, PDPs, checkout, subscriptions, and post-purchase experiences.
- Using customer research, usability testing, analytics, and experiment results to inform design decisions.
- Leading end-to-end design execution from problem definition through wireframes, prototypes, and final UI.
- Partnering closely with Product and Engineering to ensure designs are feasible, scalable, and ready for development.
- Collaborating with Growth and Marketing teams to support experimentation, CRO initiatives, and performance-driven design improvements.
Requirements
- 5–7+ years of experience in UX, Product Design, or Digital Experience Design, with a strong emphasis on ecommerce or DTC products.
- Proven track record designing and optimizing high-conversion ecommerce journeys (product discovery, PDPs, checkout, subscriptions, post-purchase).
- Experience working in data-driven environments, partnering with Product, Engineering, Growth, and Marketing teams.
- Strong ability to own projects end-to-end, from research and problem definition through execution and iteration in production.
- Comfort operating in fast-paced, agile environments where speed, quality, and business impact all matter.
- Proficiency with modern design tools (e.g., Figma), prototyping, usability testing, and design systems.
Benefits
- Remote-first & flexible — work from anywhere with autonomy and trust.
- Competitive comp + performance bonus — earn based on your impact.
- Medical, dental & vision insurance — health coverage for you and your family.
- 401(k) with company match — plan for the long term.
- Unlimited PTO — recharge when needed, no counting days.
Key Skills
About Freebird
[Acquired by Capital One in Aug 2020] Freebird empowers travelers to skip the line and instantly book a new ticket after a flight disruption -- on any airline, for free, with only three taps on their phone.
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