Lead the end-to-end design of digital experiences across platforms, ensuring a seamless and intuitive user experience. Collaborate with product owners and stakeholders to define problems and co-create solutions.
Responsibilities
- Lead the end-to-end design of digital experiences across platforms, including discovery, wireframes, visual design, and interactive prototypes
- Write and review concise, user-friendly microscopy that helps guide users through tasks, ensuring a seamless and intuitive experience
- Champion a user-centered design approach, conducting or supporting research to understand user needs, pain-points and behavior
- Collaborate with product owners, developers and stakeholders to define problems, align on goals and co-create solutions
- Translate complex customer journeys and business requirements into clear, intuitive, and visually engaging interfaces
- Drive the use of design systems and help evolve components in alignment with HSBCâs global brand and UI standards
- Present and communicate design work with clarity, confidence, and rationale to stakeholders at various levels
- Support accessibility and compliance standards, embedding inclusive design practices throughout the design lifecycle
- Coach and mentor mid-level and junior designers, providing feedback and guidance on design quality and process
- Contribute to continuous improvement of design tools, systems, and ways of working
Requirements
- Proven experience in UX and UI design, preferably in a fast-paced or large-scale environment
- Experience with UX writing and crafting clear, user-centered copy as part of the design process
- Proficiency in design and prototyping tools such as Figma
- Strong portfolio demonstrating responsive and mobile-first design and showing how those designs have created meaningful impact or delivered value to users or the business
- Familiarity with user journey mapping, UI/UX research, and workflow design
- Working knowledge of accessibility principles and how to implement them
- Experience collaborating in Agile or cross-functional teams
- Experience working on global projects or in multinational environments, able to balance global design consistency with local market differences
Benefits
- Opportunities for growth and development
- Flexible working options
- Competitive salary and benefits package
- Diverse and inclusive work environment
Key Skills
About Hsbc
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the worldâs biggest companies and governments. Our network covers 58 countries and territories, and weâre here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
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