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"Design creates culture. Culture shapes values. Values determine the future."

— Robert L. Peters

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Careers At Tide logo

Lead Product Designer, Payments Services

Careers At Tide 🇱🇹 Lithuania

Hybrid Full-time Senior

Own the design vision for a core business area within the Tide platform, ensuring a cohesive customer experience. Collaborate with cross-functional teams to turn complex business problems into elegant design solutions.

Responsibilities

  • Own the design vision for a core business area within the Tide platform
  • Collaborate cross-functionally with Product Managers, Engineers, UX Writers, and User Researchers
  • Drive the end-to-end design process, from initial discovery, journey mapping, and research to the execution of final high-fidelity designs
  • Cultivate a deep understanding of our members by leading research sessions, analyzing usage data, and framing the 'what, why, and how' of the problems we solve
  • Champion a user-centric culture, advocating for member needs within Product and Engineering teams and demonstrating the strategic value of a Design Thinking approach
  • Evolve the Tide Design System, working within—and contributing to—our shared principles and component libraries to ensure brand consistency

Requirements

  • Minimum 6 years of relevant experience in Product Design
  • A proven track record of leading design workstreams and mentoring or managing junior designers
  • Experience designing for complex user flows, business tools, or financial services
  • In-depth knowledge of User Experience and Product Design methodologies
  • Strong UI skills and a portfolio that demonstrates outstanding craft and forward-looking interaction design
  • Expert-level proficiency in Figma and advanced prototyping tools
  • A data-driven approach to design, with experience using tools like Looker, Heap, GA, or Hotjar to inform and validate decisions
  • A relevant Bachelor’s degree or equivalent professional experience

Benefits

  • Flexible working options
  • Share options
  • Group Life Insurance
  • Vitality Health Insurance
  • 25 days holiday with the ability to buy extra days
  • 3 days for L&D or volunteering time off per year
  • We invest in your development with a £1,000 professional L&D budget per year
  • Access to 'salary sacrifice' benefits such as Cycle to Work scheme and pension contribution
  • Spacious brand-new office near Old Street with an all-day snacks bar
  • Enhanced family-friendly leave
  • Sabbatical leave

Key Skills

Product Design User Experience User Interface User Research Design Thinking Figma Prototyping Design Systems Interaction Design Cross-functional Collaboration Communication Leadership Mentoring Data Analysis Looker Heap GA Hotjar

About Careers At Tide

Tide helps SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide facts: > Tide is available for UK, Indian, German and French SMEs > Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly > Over $200 million raised in funding > Over 2500 Tideans globally - we’re diversity champions! > We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and

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