Design and optimize high-impact ecommerce flows including product discovery, PDPs, checkout, subscriptions, and post-purchase experiences. Lead end-to-end design execution from problem definition through wireframes, prototypes, and final UI.
Responsibilities
- Design and optimize high-impact ecommerce flows including product discovery, PDPs, checkout, subscriptions, billing, and post-purchase experiences
- Use customer research, usability testing, analytics, and experiment results to identify friction and inform design decisions
- Lead end-to-end design execution from problem definition through wireframes, prototypes, and final UI
- Partner closely with Product and Engineering to ensure designs are feasible, scalable, and ready for development
- Collaborate with Growth and Marketing teams to support experimentation, CRO initiatives, and performance-driven design improvements
Requirements
- 5–7+ years of experience in UX, Product Design, or Digital Experience Design, with a strong emphasis on ecommerce or DTC products
- Proven track record designing and optimizing high-conversion ecommerce journeys (product discovery, PDPs, checkout, subscriptions, post-purchase)
- Experience working in data-driven environments, partnering with Product, Engineering, Growth, and Marketing teams
- Strong ability to own projects end-to-end, from research and problem definition through execution and iteration in production
- Comfort operating in fast-paced, agile environments where speed, quality, and business impact all matter
- Proficiency with modern design tools (e.g., Figma), prototyping, usability testing, and design systems
Benefits
- Remote-first & flexible — work from anywhere with autonomy and trust
- Competitive comp + performance bonus — earn based on your impact
- Medical, dental & vision insurance — health coverage for you and your family
- 401(k) with company match — plan for the long term
- Unlimited PTO — recharge when needed, no counting days
Key Skills
UX Design Product Design Digital Experience Design Ecommerce DTC products Data-driven design Agile methodologies Design tools (e.g., Figma) Prototyping Usability testing Design systems Customer research Analytics Experimentation CRO initiatives Performance-driven design Cross-functional collaboration
About Freebird
[Acquired by Capital One in Aug 2020] Freebird empowers travelers to skip the line and instantly book a new ticket after a flight disruption -- on any airline, for free, with only three taps on their phone.
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