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UX Designer / Researcher

Oneglobe Llc πŸ‡ΊπŸ‡Έ Washington, District of Columbia, United States of America

Full-time Mid-level

The UX Researcher will conduct user research sessions and analyze user feedback to inform product design decisions. They will also prepare reports and collaborate with the product team to integrate insights into the design process.

Responsibilities

  • Plan, conduct and analyze user research activities such as interviews, usability tests, etc
  • Review and analyze user feedback surveys from Medallia survey and other relevant sources on a monthly basis
  • Prepare and present reports that summarize feedback and research findings
  • Develop user personas, journey maps, and other research artifacts based on research findings to visualize and communicate user needs and interactions
  • Work closely with product team and UX designers to ensure user research insights are integrated into product design and development process

Requirements

  • BS degree with a minimum of 3-5 years experience in UX research, with demonstrated experience in both qualitative and quantitative research methods
  • Must be a U.S. Citizen
  • Strong understanding of research methodologies including usability testing, surveys, interviews and data analysis
  • Excellent communication and presentation skills , with the ability to translate complex research findings into clear, actionable insights
  • Ability to manage and synthesize large volumes of data from multiple sources
  • Experience working in cross-functional teams , particularly with designers, product managers and developers

Key Skills

UX research Qualitative research Quantitative research Usability testing Surveys Interviews Data analysis Communication Presentation Cross-functional collaboration Design thinking User-centered design User research User experience Problem-solving Data synthesis Report writing Stakeholder management

About Oneglobe Llc

OneGlobe LLC, is a small business incorporated in Virginia in 2005. At OneGlobe, we tap into the needs of our clients and work diligently to deliver innovative Information Technology solutions and consulting services that solve real-world business challenges. For over a decade, our consultants and developers have exceeded expectations and consistently delivered high-quality solutions, architecture, products and methodologies to our clients, both on time and on budget. Our core competencies at OneGlobe range from IT Architecture and System Development using Agile and DevOps development practices, to deploying solutions on cloud, hybrid or on-premise data centers. OneGlobe's services are also available on contract vehicles or through our strategic teaming partnerships. We have been awarded the GSA Multiple Award Schedule 70, Information Technology Professional Services under contract number GS-35F- 306DA. Our creative, highly-skilled and fully-cleared engineers at OneGlobe are able to

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