Product Designer - Digital CX
None đŹđ§ London, TW3 1DA, United Kingdom
The Product Designer will create intuitive, evidence-based experiences across web and native platforms while advocating for customer needs to shape prioritization and design. They will work cross-functionally to deliver accessible, system-level designs aligned with CX KPIs and brand standards.
Responsibilities
- Create intuitive, evidence-based experiences across web and native platforms, supporting team success
- Advocate for customer needs, ensuring they shape prioritisation and experience design
- Work cross-functionally to ensure solutions meet user, business, and technical requirements
- Use research insights, run workshops, and apply AI tools to solve customer problems and support creativity
- Deliver accessible, system-level design aligned with CX KPIs, brand standards, and measurable outcomes
Requirements
- Proven experience delivering high-quality, accessible digital products across responsive web and native platforms
- Experience with Figma to create reusable components, auto-layout for responsive designs, and intermediate prototypes
- Experience with research methods, online platforms, and behavioural science techniques, as well as good understanding of analytics platforms
- Experience creating and using journey maps
- Strong communication skills, with a growth mindset, demonstrating adaptability and resilience while consistently striving for personal and professional excellence
Benefits
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
Key Skills
About None
Xylem is the global leader in advanced technologies, solutions and services that address the worldâs biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature. At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you. #LetsSolveWater
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