Sr. UX Designer

The Senior UX Designer will collaborate closely with product management, engineering, and customer-facing teams to shape the user experience of the cloud-native security and observability platform. They will lead end-to-end UX design processes and advocate for user-centered design throughout the product lifecycle.

Responsibilities

• Collaborate closely with product management, engineering, and customer-facing teams to shape the user experience of our cloud-native security & observability platform.
• Lead end-to-end UX design: user research, persona development, workflows, information architecture, interaction design, high-fidelity mockups, prototyping, and hand-off to engineering.
• Design for trust, transparency, and control for experiences involving intelligent agents, autonomous workflows, generative AI interfaces, and human-in-the-loop systems.
• Advocate for user-centred design throughout the product lifecycle: you’ll challenge assumptions, synthesise feedback from customers and internal stakeholders, and iterate quickly.
• Establish and maintain design systems, pattern libraries, and cross-product consistency to support scale and rapid growth.
• Evaluate usability, accessibility, performance and emerging UI/UX trends in cloud/security infrastructure.
• Engage our customers and users to develop detailed user personas, understand key tasks and workflows, and test design prototypes

Requirements

• 6+ years of UX design experience (or equivalent) in SaaS, B2B, cloud-native infrastructure, security or observability domains.
• A strong portfolio demonstrating end-to-end UX work: research → design → prototype → delivery.
• Expertise in interaction design, information architecture, prototyping tools (e.g., Figma, Sketch, Adobe XD), and ability to translate complex workflows into clean, usable interfaces.
• Experience working with engineering teams (especially agile, distributed teams), comfortable with handoffs and iterative delivery.
• Prior experience working directly with customers to do user research and test design prototype
• Excellent communication skills: you’ll translate technical problems into user-centric designs, articulate design rationale to cross-functional stakeholders, and enjoy constructive debate.
• Comfort designing for high-impact enterprise audiences: network/security engineers, DevOps, SREs, cloud-native practitioners, and CxO buyers.
• An insatiable level of curiosity and a constant learner

Benefits

• Competitive compensation package
• Full health, vision, and dental benefits
• Collaborative, flexible work environment
• Opportunity to work with a diverse team of individuals from all over the world

Key Skills