The UX Designer is responsible for the entire design process, from initial discovery to final delivery, ensuring intuitive and accessible user experiences. They will collaborate closely with Product Managers, Engineers, and other stakeholders to shape user-centered solutions.
Responsibilities
- Responsibility for the entire design process from initial discovery to final delivery
- Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences
- Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods
- Facilitation of collaborative ideation and problem-solving with teammates and stakeholders
- Ensuring of consistency and efficiency through the use of the design system
- Validation and refinement of designs through feedback gathering, usability testing, and data analysis
- Delivery of clear communication and comprehensive handover documentation for seamless developer implementation
- Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes
- Contribution to raising UX maturity and improving design processes across the organization
- Continuous monitoring of emerging trends, tools, and best practices within the UX field
Requirements
- 5+ years of professional experience in UX design (medior/senior capacity)
- Bachelor's degree or vocational qualification in design, HCI, or a related field
- Skilled at creating wireframes, prototypes, and design documentation using tools such as Figma
- Experience working with or contributing to design systems
- Ability to validate designs through research, usability testing, and feedback
- Strong collaboration and communication skills
- Proficient in English
- Passionate about accessibility, inclusivity, and solving complex design challenges
- Proactive mindset and drive for continuous improvement
Benefits
- Working at one of the best employers in the Netherlands
- Contributing to an international, growing company
- 10% of gross full-time salary and 10% of contractual working time for personal development
- 2.5% of time for volunteer work
- Diversity, inclusivity, and social responsibility emphasized
Key Skills
About Topdesk
Delivering consistently great services should be easy – even when you’re busy. It’s why we made TOPdesk: a platform that simplifies life at the IT service desk, so you have more time for the work that wows. ✔ Quick to set up with templates and best practices ✔ Easy to tweak for continual service improvements ✔ Enjoy guidance from real people, every step of the way Let's make service happen together. At TOPdesk, we believe in helping people do the work they love and do best. To make this happen, we offer a service management solution that combines a ready-to-use tool with dedicated in-house experts. A bit more about us: 👉 900+ employees ready to help you out 🌎 11 TOPdesk offices worldwide ❤ 10 million active users on SaaS ⭐ 4.5/5 Score on Gartner Peer Insights
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