Lead Product Designer

The Lead Product Designer will lead, mentor, and manage a team of product designers while overseeing the design and user experience for customer interactions. This role involves collaborating with various teams to align design goals with business objectives and continuously optimizing user experience.

Responsibilities

• Design Leadership & Team Management: Lead, mentor, and manage a team of product designers, fostering a culture of high performance, collaboration, and continuous design excellence
• User-Centric Design: Develop a deep understanding of our users' needs, behaviours, and pain points through user research, feedback analysis, and data-driven insights to inform design decisions and measure the impact of design changes
• Web/Mobile App Design: Lead the design process for our applications, including but not limited to wireframing, prototyping, visual design, and interaction design
• UX/UI Optimisation: Continuously optimize the user experience and interface of our apps to ensure usability, accessibility, and engagement
• Collaboration: Champion design thinking within the organization, helping teams focus on the holistic customer experience including product managers, developers, marketers, and stakeholders to align design goals with business objectives
• Design System: Lead the development and maintenance of our design systems, patterns, and frameworks that support a cohesive brand and experience
• Creating and maintaining design documentation, including style guides, component libraries, and usage guidelines
• Prototyping and Testing: Create interactive prototypes and conduct usability testing to gather feedback and validate design solutions
• Stakeholder Management: Presenting design concepts and progress updates to stakeholders at various levels
• Gathering and incorporating feedback from multiple stakeholders
• Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies in web design and UX/UI to drive innovation and maintain competitive advantage

Requirements

• Proven experience (5+ years) working as a Product Designer or similar role, with prior experience in a leadership or mentorship capacity
• A background in financial services, particularly within DIY investment platforms or similar digital product environments
• Deep understanding of the fintech industry and competitive landscape
• Strong portfolio showcasing a range of projects with a focus on user-centred design principles, best practices, and responsive design solutions both on web and mobile
• Demonstrated experience building, implementing, and evolving design systems to ensure consistency and efficiency across digital products
• Proficiency in creating high-fidelity prototypes using tools such as Sketch, Adobe Creative Suite, Figma, or similar
• Proficiency in creating micro animations/interactions using tools such as Rive o Lottie
• Solid understanding of front-end development technologies and iOS/Android HIGs to effectively collaborate with developers
• Excellent communication skills with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders
• Knowledge of accessibility standards (WCAG) and best practices
• Familiarity with agile methodologies and design sprints

Key Skills

• Product design
• UX design
• Leadership
• Mentorship
• Team management
• User research
• User-centred design
• Responsive design
• Design systems
• Prototyping
• Usability testing
• Interaction design
• Visual design
• Front-end development
• iOS/Android HIGs
• Accessibility standards
• Agile methodologies
• Design sprints
• Communication
• Collaboration
• Problem-solving
• Adaptability
• Continuous learning

Benefits

• Opportunity to work on a product that matters and makes a real impact
• Collaborative and dynamic work environment
• Professional development opportunities
• Competitive salary and benefits package