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"Simplicity is the ultimate sophistication."
— Leonardo da Vinci
Director, Founding Product Designer
Change.org Remote (🇺🇸 United States of America)
Collaboratively design the MVP product to ensure a cohesive end-to-end user experience. Define the core user journey and establish an iterative, learning-driven design culture as the team scales.
Responsibilities
- Collaboratively design the MVP product - inclusive of the individual parts and the seams between them - to ensure a cohesive end-to-end user experience
- Define the core user journey by deeply understanding user needs, barriers, and motivators, creating a vision for a product that is engaging, trustworthy, retentive, and inspires evangelization
- Define the behind-the-scenes process and tools needed to transform large-scale public input into credible, communicable outcomes to elected officials and media
- Adapt and evolve our design system to enable rapid iteration and development while maintaining experiential simplicity as the product scales
- Establish an iterative, learning-driven design culture, shifting from hands-on IC work to a player-coach role as the team scales
Requirements
- 10+ years of product (UX) or service design experience with a B2C focus
- Experience using AI tools to improve speed and quality of work, and designing consumer, AI product experiences
- Experience taking a product from zero to one
- Experience managing product designers and contractor specialists where needed
- Comfort operating across product and go-to-market (marketing, messaging, brand, etc..), ensuring consistency and overseeing specialists where needed to deliver on it
- Strong qualitative and quantitative user research experience with significant experience moving from discovery to experimentation
Key Skills
- Product design
- UX design
- Service design
- AI tools
- Consumer product experience
- Zero-to-one product development
- Product management
- Team management
- User research
- Qualitative research
- Quantitative research
- Design systems
- Rapid iteration
- Experiential simplicity
- Iterative design culture
- Player-coach role
- Communication
- Collaboration
- Leadership
- Time management
- Problem-solving
- Adaptability
- Continuous learning
Benefits
- Unlimited PTO
- 18 weeks of paid parental leave
- Mental & physical health perks
- Opportunity to work on a product that matters and makes a real impact
About Change.org
Change.org is the world’s largest tech platform for people-powered, social change. More than half a billion people across more than 196 countries use our technology-driven petition and campaign tools to speak up on issues they’re passionate about. Approximately 70,000 petitions are created and supported on our platform every month, with 1.7 million new people joining our global network of users every week. People on Change.org have powered tens of thousands of campaign victories worldwide, and more are winning every week. Every day, our users collaborate to organize on local, national and global issues; hold corporations to account; and demand action from decision makers at the highest levels of government and business. Our platform is free to use, open to all, and completely independent because it’s funded by the people who use it. Our independence makes us a trusted resource for decision makers, who turn to the platform to hear from and respond to the communities they represent.
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