UI/UX Designer, Mobile Care Companion
Noora Health 🇮🇳 Bengaluru, Bangalore North, India
The UI/UX Designer will create end-to-end user journeys for the Mobile Care Companion, focusing on improving user retention and engagement. This includes designing triage experiences for user queries and collaborating with various teams to enhance the overall user experience.
Responsibilities
- Create MCC experiences across WA, IVRS, teletraining that support learning, engagement, triage, and action
- Design MCC's end-to-end user journeys across content delivery, reminders, prompts, and assisted support
- Design high-quality triage experiences for inbound user queries, ensuring users get the right help
- Create user flows, wireframes, prototypes, and interaction designs that are simple, accessible, and action-oriented
- Conduct or support usability testing and iterate based on user feedback and product data
- Collaborate with Product, Content, Visual Design, Tech, and Program teams to understand user needs, painpoints, and ship high-quality experiences and iterations
- Experiment with AI tools to prototype faster, explore ideas, or synthesize research and feedback
Requirements
- 4-7 years of experience in UX design for mobile applications or digital products
- Strong interaction design skills across user flows, wireframes, prototyping, and information architecture
- Ability to understand and map user needs and translate them into intuitive, user-friendly interactive workflows
- Proficiency with tools like Figma, Sketch, Adobe XD, or similar
- Experience designing for health, social impact, or caregiving contexts is preferred
- Experience using AI tools to iterate faster or analyse complex data is preferred
- Basic understanding of code/technical concepts and logic
Key Skills
- UX design
- UI design
- Interaction design
- User flows
- Wireframes
- Prototyping
- Information architecture
- Figma
- Sketch
- Adobe XD
- AI tools
- Usability testing
- User research
- Cross-functional collaboration
- Communication
- Problem-solving
- Design thinking
- User-centered design
- Healthcare design
- Social impact design
- Caregiving design
- Technical concepts
- Logic
Benefits
- Competitive salary
- Opportunities for growth and professional development
- Collaborative and dynamic work environment
- Flexible working hours
- Health insurance
- Paid time off
About Noora Health
Patients and their caregivers leave health systems unprepared, often feeling alone and helpless — they suffer as a result. For nearly a decade, we’ve been building Noora Health to address this problem.
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