The role involves crafting monetization experiences through collaboration with various teams and defining end-to-end monetization workflows. Additionally, the designer will leverage customer insights to improve conversion and retention.
Responsibilities
- Work with teammates in product, marketing, engineering, analytics, and finance to craft monetization experiences
- Define and shape end-to-end monetization workflows
- Leverage customer insights to drive decisions aimed at improving conversion, upgrades, retention, and subscription management experiences
- Conduct qualitative and quantitative research to understand customer needs around pricing, plans, billing, and payments
- Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft
- Partner with product managers to set the vision for monetization initiatives and build a roadmap of projects
- Engage with Product, Marketing, Brand, and Finance stakeholders, effectively communicating design updates to leadership for feedback and approval
Requirements
- 5+ years of relevant experience in product design roles
- 3+ years of experience designing growth or monetization-related product experiences
- Demonstrated mastery of product design, encompassing prototyping, visual and interaction design, typography, layout, and visual hierarchy
- Curiosity and a perpetual learner, constantly seeking out new insights and industry trends
- Drives towards clarity, thrives in ambiguity, and is excited by the opportunity to validate hypotheses
- Delight and empathy, understanding how customers think and care deeply about their journey
- Excellent communication and collaboration skills, including the ability to engage constructively in debate and discussion with colleagues and peers
- Bias to action, taking rapid and decisive steps forward, even in the face of uncertainty
- AI enthusiast, believing AI will revolutionize both how we work and the experiences we create for our customers
- Independence and execution, having a demonstrated ability to work independently with minimal guidance
Key Skills
- Product design
- Prototyping
- Visual and interaction design
- Typography
- Layout
- Visual hierarchy
- Customer insights
- Qualitative and quantitative research
- Communication
- Collaboration
- Bias to action
- AI
- Independence
- Execution
- Design thinking
- User-centered design
- Agile
- Scrum
- Figma
- Adobe XD
- Sketch
- InVision
- Design systems
- User research
- Usability testing
- A/B testing
- Prototyping
- Wireframing
- Cross-functional collaboration
- Leadership
- Mentoring
Benefits
- Market-based approach to compensation
- Base pay may vary depending on location
- Expected salary ranges for this position are outlined below and may be modified in the future
About Superhuman
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