Principal UX Researcher (News & Sports)
The Walt Disney Company 🇺🇸 San Francisco, California, United States of America
The Principal UX Researcher will develop and manage research programs to gather insights on user needs and behaviors, translating findings into actionable recommendations. They will collaborate with design and product teams to ensure research informs key business decisions and drive innovation.
Responsibilities
- Develop & Manage Research Programs: Build and maintain a program for collecting, synthesizing, and communicating insights on human needs, motivations, and trends
- Conduct In-Depth Research: Lead qualitative and quantitative research efforts, including user interviews, surveys, market analysis, usability, and other research methods
- Translate & Present Insights: Clearly translate research findings and data into actionable recommendations and present them in a concise and impactful manner
- Drive Rapid Prototyping & Testing: Develop and test prototypes of new solutions to validate concepts and gather feedback quickly
- Collaboration with Design & Product Teams: Work closely with design and product teams to understand and quantify user behavior, needs, and goals
- Execute End-to-End Research: Design and execute a wide variety of research projects from early discovery and ideation to design validation
- Generate Actionable Insights & Strategic Recommendations: Synthesize research data to create compelling recommendations that directly influence product designs and strategic decisions
- Create Strategic UXR Frameworks: Build strategic customer frameworks curated from individual research projects to guide broader business strategies
- Mentor & Educate Teams on Research Methods: Lead by example and mentor colleagues across the company, empowering them to conduct effective customer research
- Pioneer Innovation Research Methods: Drive innovation by exploring, refining, and codifying new research methodologies
Requirements
- 10+ years of applied product/design research or equivalent experience
- Bachelor’s degree in Computer Science, Human Factors, HCI, Psychology, Sociology, Cognitive Science, Research & Strategy, Anthropology or related field
- Strong portfolio or set of case studies showcasing a range of projects demonstrating research process, critical thinking, and problem-solving skills
Key Skills
- UX research
- Qualitative research
- Quantitative research
- User interviews
- Surveys
- Market analysis
- Usability testing
- Data analysis
- Communication
- Presentation
- Collaboration
- Prototyping
- Testing
- Design thinking
- Human-centered design
- Research methodology
- Strategic planning
- Problem-solving
- Critical thinking
- Leadership
- Mentorship
- Innovation
Benefits
- Full range of medical, financial, and/or other benefits
- Bonus and/or long-term incentive units may be provided as part of the compensation package
About The Walt Disney Company
Imagine a career at Disneyland Paris. From the moment you arrive, you’ll be immersed in a dynamic and multicultural team of talent that welcomes our Guests every day to create magical souvenirs they’ll cherish forever. Since 1992, we’ve opened our Park gates to 320 million visitors and made the dreams of millions come true! You too could be part of the magic! The success in delivering these projects and their stories is thanks to our team of 15,000 Cast Members who live Walt Disney’s vision: they bring imagination and wonder to our guests while seeing their own careers flourish. And this is where you can get involved. We have 500 different job profiles across our corporate and operations departments, so whether you’re interested in the operational roles within our Park, maybe to work part-time alongside your studies, or if you’re interested in Marketing, Finance, Engineering and our other corporate roles, we invite you to apply to us! Discover our many career opport
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Scan your resume
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities 🔔
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.