Senior UX Designer
Seatgeek Remote (🇺🇸 New York, New York, United States of America)
The role involves defining strategies and providing end-to-end craft and thought leadership while partnering with cross-functional teams to evolve the platform into the best-in-class ticketing solution. Responsibilities include deeply understanding user needs and setting direction through clear strategies while executing details through launch.
Responsibilities
- Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
- Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
- Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
- Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
- Collaboratively improve our component systems to ensure consistent, high quality experiences
Requirements
- 4+ years of experience
- Excellent craftsmanship
- An understanding of the technical and logistical obstacles that create friction during live experiences
- The mindset of a challenge, changemaker, and innovator
- 4+ hours of overlap with a 9:30am-5:30pm East Coast workday
- A passion for live experiences
Key Skills
- Behavioral design
- Systems design
- Storytelling
- Design thinking
- User research
- Usability testing
- Prototyping
- Wireframing
- Design systems
- Cross-functional collaboration
- Communication
- Mentoring
- Leadership
- Data analysis
- Systems thinking
- Experimentation
- Agile methodology
- Scrum
- User-centered design
Benefits
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
About Seatgeek
Help the world experience more live. SeatGeek was built in 2009 as the only mobile ticketing marketplace created with fan experience top of mind. We’re transforming the way fans buy and sell their tickets to their favorite live events across sports, music, and theater. While we humbly believe we have the best consumer technology on the market, our mission goes beyond that – by bringing a technology-first approach to an entire industry sorely in need of a better solution, we aim to be a force for good in live entertainment. SeatGeek’s acquisition of TopTix marks our entrance into the primary market. From then on, we began providing the premier primary ticketing solution on the market, a perfect complement to our best-in-class consumer tech. Now our mission goes beyond the fan experience and brings power, control, and flexibility to rightsholders - reinventing live entertainment for the modern, mobile era. Looking to join us at SeatGeek? Apply through LinkedIn or our Jobs Page via o
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