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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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UX Designer

Racv 🇦🇺 Melbourne, Victoria, Australia

Hybrid $80,000 - $110,000 Full-time Mid-level

The UX Designer will design elegant end-to-end experiences and solve complex problems through insight-driven design. They will collaborate with various teams to create solutions that balance desirability, feasibility, and business value.

Responsibilities

  • Research: Plan, design and deliver ethical, unbiased user research
  • Design: Deliver best practice design recommendations
  • Collaborate closely with UI Designers on navigation, layout, and component use
  • Facilitate workshops with stakeholders and subject matter experts
  • Analyse customer behaviour and demographics to inform design
  • Plan and conduct usability testing (in-person and remote)

Requirements

  • 2+ years' experience in UX Design (or equivalent digital/design experience)
  • Experience with tools such as Figma, Askable, or Optimal Workshop
  • Tertiary qualification in Design, HCI, Digital Communications, Psychology or similar fields
  • A portfolio demonstrating UX process, research, design execution and problem solving
  • Basic knowledge of HTML, CSS, or analytics tools (preferred but not essential)

Key Skills

  • UX Design
  • User Research
  • User-Centered Design
  • Design Thinking
  • Figma
  • Askable
  • Optimal Workshop
  • HTML
  • CSS
  • Analytics tools
  • Communication
  • Collaboration
  • Problem-solving
  • Critical thinking
  • Leadership
  • Mentoring
  • Cross-functional Collaboration

Benefits

  • Flexible and informal work environment
  • Generous discounts on home and car insurance policies and RACV roadside care
  • Club Membership and great discounts across all RACV resorts
  • Discounts from corporate partners that are updated monthly

About Racv

Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role. Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow. Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use. The journey so far Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop. Our values — innovation, accountability, care, and team — guide u

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