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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Product Designer

Idexx 🇳🇿 Waitematā Harbour, Auckland, New Zealand

Hybrid $110,000 - $140,000 Full-time Senior

As a Product Designer, you will create user-centered experiences for veterinary software products and collaborate with cross-functional teams to enhance customer satisfaction. You will be responsible for delivering intuitive designs and engaging with customers to gather feedback.

Responsibilities

  • Responsible for creating interactive user-centric prototypes, process models, journey maps, design frameworks
  • Ideally experience in using Gen AI tools in their process, while maintaining principles of a great design process
  • Ability to use data to inform decision making, not just qualitative insight
  • Create well-considered design plans and bring Product Managers and Engineers on the journey to bring the solution to life

Requirements

  • 5+ years’ experience in Product Design – UX & CX
  • Solid understanding of UI design principles, mobile first, interaction design, prototyping, accessibility standards
  • Prior experience working in complex domains, prior exposure to medical applications and software design is helpful
  • High attention to detail, ability to move between tactical and strategic thinking
  • Clear communicator, great listener and influencer
  • Ability to effectively work on multiple projects simultaneously and in a multi-team cross-functional environment

Key Skills

  • UX design
  • CX design
  • UI design principles
  • Interaction design
  • Prototyping
  • Accessibility standards
  • Gen AI tools
  • Data analysis
  • Design thinking
  • Cross-functional collaboration
  • Communication
  • Influencing
  • Time management
  • Prioritization
  • Strategic thinking
  • Problem-solving

Benefits

  • Competitive compensation and great benefits
  • A passionate team that celebrates curiosity, innovation, and doing the right thing
  • Structured onboarding, induction, ongoing training and transparent performance driven professional development
  • Continuous L&D (both internal and externally)
  • Macbook & design software and access to the latest Gen AI tools
  • Hybrid working with a great office space to collaborate - including a gym and roof-top terrace

About Idexx

10,000+ people, one global focusďťż - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious, where caring and committed people come together to make things better.  IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians worldwide with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our produc

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