Lead UX Designer

The Lead UX Designer will own the complete UX vision and strategy for the Unity platform, partnering with product leadership to shape roadmaps and translating complex molecular diagnostics into intuitive digital experiences. They will lead the entire design process from discovery through final production, creating high-quality artifacts and driving the evolution of the design system.

Responsibilities

• Own the complete UX vision and strategy for Unity's patient and provider platforms, from research insights through final implementation
• Partner with product leadership to shape roadmaps, define priorities, and determine phased approaches that balance user needs, technical feasibility, and business goals
• Apply systems thinking to visualize and simplify complex relationships between patients, providers, lab processes, payer requirements, and data systems
• Transform scientific complexity into intuitive digital experiences that build trust and understanding
• Lead the complete design process from discovery and research through wireframing, prototyping, user testing, and final production-ready deliverables

Requirements

• 7–10 years of professional experience in UX, product design, or service design
• 3+ years in leadership roles with demonstrated ability to own design strategy and guide team members
• Proven track record designing in healthcare, biotech, or similarly complex regulated environments
• An exceptional portfolio demonstrating systems-level thinking, strategic leadership, and user-centered problem solving from research through final execution

Key Skills

• UX design
• Product design
• Service design
• Leadership
• Systems thinking
• User-centered design
• Design strategy
• Wireframing
• Prototyping
• User testing
• Design systems
• Systems thinking
• Cross-functional collaboration
• Communication
• Mentoring
• Figma
• Adobe XD
• Sketch
• InVision
• Design tools
• Prototyping tools
• User research
• Usability testing
• A/B testing
• Design leadership

Benefits

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage
• Retirement savings program including a 4% Company match