As a Senior Product Designer, you will lead the end-to-end design process for complex product initiatives and ensure alignment with business strategy. You will also collaborate with cross-functional teams to create safe and culturally relevant user experiences.
Responsibilities
- Own and lead the end-to-end design process for complex, ambiguous product initiatives
- Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts
- Partner with legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant
- Leverage user insights, international UX research, and data to inform design decisions and iterate on existing product flows for global audiences
Requirements
- 5+ years of experience designing digital products
- Proven track record in a Senior Product Designer or equivalent role
- Experienced in designing for global markets, with an understanding of localisation, international UX best practices, and regulatory healthcare constraints
- Skilled in human-centred design, discovery, and prototyping, with the ability to navigate complex product and compliance challenges
Key Skills
- Digital Product Design
- Human-centred Design
- Discovery
- Prototyping
- User Experience (UX) Design
- User Interface (UI) Design
- Interaction Design
- Visual Design
- Design Systems
- Design Thinking
- Figma
- Accessibility standards (WCAG)
- Regulatory compliance
- Project management
- Leadership
- Communication
- Collaboration
- Time management
- Organization
Benefits
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pensions
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
About Heliosx
HeliosX is building the future of digital healthcare; one that is faster, more human, and radically more accessible. Founded in 2013, we set out to remove friction from accessing prescription medications; bringing speed, simplicity and trust to an industry that hadn’t kept pace. Today, HeliosX is the UK market leader, tripling our revenue in 2025, serving millions of customers, and operating across four markets; UK, US, Germany and Canada. We have achieved this without external funding; we're completely bootstrapped, profitable, and scaling sustainably. Through asynchronous telemedicine, intelligent technology, and vertically integrated care, we remove friction from the healthcare journey; no unnecessary GP visits, no pharmacy queues, no opaque processes. Just safe, effective treatment, delivered simply and discreetly. Every clinical decision is underpinned by medical rigour. Our treatments are prescribed and overseen by registered doctors and pharmacists, combining deep clinical ex
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