Lead UX discovery efforts by analyzing user behavior and research data to identify design opportunities. Collaborate closely with product managers and developers to ensure design solutions are feasible and aligned with business goals.
Responsibilities
- Lead UX discovery efforts by analysing user behaviour, research data, and competitive benchmarks
- Conduct journey mapping exercises to understand user needs, pain points, and motivations across touchpoints
- Facilitate design thinking workshops to align stakeholders around user problems and co-create innovative solutions
- Translate insights into strategic design recommendations, wireframes, prototypes, and high-fidelity UI designs
Requirements
- 7+ years of experience in UX/UI design, with a strong portfolio showcasing end-to-end design work
- Proven expertise in UX research, journey mapping, and experience strategy
- Proficiency in design tools such as Figma
- Strong understanding of user-centric design principles, interaction design, and visual design
Key Skills
- UX design
- UI design
- User research
- Journey mapping
- Design thinking
- Interaction design
- Visual design
- Figma
- Agile methodology
- Communication
- Facilitation
- Stakeholder collaboration
Benefits
- Opportunity to work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry
- Tolerant, open culture that values diversity, inclusivity, and creativity
- Career advancement opportunities
About Capco
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
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