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Senior Product Designer, Retention

Doordash Usa 🇺🇸 San Francisco, California, United States of America

Hybrid $124,400 - $260,000 Full-time Senior

As a Senior Product Designer, you will design intuitive experiences that enhance customer retention and engagement. You will work on ongoing communications, retention programs, and leverage AI for personalization.

Responsibilities

  • Craft experiences that make DoorDash feel worth it every time
  • Design delightful ways for people to save, with clear benefits, thoughtful rewards, and moments that feel genuinely satisfying and motivating
  • Work in scrappy, real-world problem spaces, figuring out what’s getting in the way and shipping improvements fast
  • Blend high-craft with real outcomes, raising the bar across everything customers see
  • Partner closely with Product, Data Science, and Engineering to test ideas, learn quickly, and scale what works

Requirements

  • 5+ years of experience in product design
  • Strong portfolio of relevant design work
  • Ability to ship high-quality work
  • Track record of leading new initiatives and achieving success in a team environment
  • Strong communication skills
  • Ability to work in a fast-paced environment

Benefits

  • Comprehensive benefits package
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave
  • Medical, dental, and vision benefits
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program

Key Skills

Product design UI design UX design System-oriented design Customer-oriented design Communication skills Collaboration skills Problem-solving skills Prototyping User research Design systems Front-end development HTML CSS JavaScript

About Doordash Usa

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

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