The UX Designer will serve as the point of contact with stakeholders, gathering requirements and leading production projects to completion. Responsibilities include designing AEM components, optimizing the authoring experience, and creating test variants for conversion rate optimization initiatives.
Responsibilities
- Serve as the UX POC with stakeholders, gather requirements, and communicate complex design clearly and persuasively to these stakeholders, while leading production projects to completion
- Design and document AEM components end-to-end: Define use cases, content models, composability rules, and constraints
- Create user flows, wireframes, prototypes, and detailed interaction specs
- Specify authoring dialogs, fields, validations, defaults, and inline guidance to improve authoring ease
Requirements
- 3 to 5+ years designing CMS-driven web experiences
- Strong AEM experience preferred
- Expertise in interaction design, component-driven UX, and systems thinking
- Ability to write clear component specs: structure, behaviors, states, validations, accessibility, analytics/data layer, and test variants
Key Skills
- UX Design
- Web UX
- AEM
- Component-Driven UX
- Interaction Design
- Systems Thinking
- Figma
- Adobe Creative Suite
- Design Systems
- User Research
- Usability Testing
- Wireframing
- Prototyping
- Cross-Functional Collaboration
- Communication
- Agile Environment
- Leadership
- Mentoring
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
About Twilio
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
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