Principal Product Designer
Independence Pet Group 🇺🇸 Ohio, United States of America
The Principal Product Designer will own product UX and UI end-to-end across the AI-powered claims automation platform. This role involves crafting design processes, mentoring designers, and establishing user research practices.
Responsibilities
- Craft & systems: Establish and lead end-to-end product design processes
- Design and own UX for multiple SaaS products
- Create our first design system and scale it across all products
- Translate brand foundations from our agency into product-ready patterns
- Develop and lead user research to gather quantifiable, actionable insights
- Establish key metrics from research to drive UX strategy
- Leadership & collaboration: Mentor and direct two contract designers; review work, set quality bars, and guide priorities
- Partner with product, engineering, and data to align on problem framing, requirements, and sequencing
- Collaborate with our external agency on brand system, marketing surfaces, and cohesive product storytelling
Requirements
- 8-10+ years in product/UX design; at least 3 in senior/staff/principal IC roles owning complex workflows
- Experience mentoring contractors or leading small design pods as a player-coach
- Expertise in workflow/enterprise SaaS design (B2B/B2B2C), driving clarity in high-ambiguity problem spaces
- Experience with user research and rapid prototyping
- Strong systems thinking, can design for multi-stakeholder journeys
- Proven track record building design systems and research practices from zero-to-one
- Excellent communication; executive-ready reasoning; strong collaboration with PM/Eng/Data
- Tools: Figma, FigJam; analytics such as Pendo
Key Skills
- Product design
- UX design
- UI design
- SaaS design
- Workflow design
- Enterprise design
- User research
- Rapid prototyping
- Design systems
- Systems thinking
- Communication
- Collaboration
- Leadership
- Mentoring
- Figma
- FigJam
- Pendo
- Analytics
- Data-driven design
Benefits
- Healthcare
- Parental leave
- Opportunities for career advancements
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
About Independence Pet Group
Independence Pet Group (IPG), a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Scan your resume
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities 🔔
Get notified when new UI/UX Design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.