Senior Product Designer
Maple šØš¦ Toronto, Ontario, Canada
Lead design across Mapleās patient experience, focusing on high-impact patient-facing workflows. Collaborate with Product and Engineering teams to shape product direction and improve design quality.
Responsibilities
- Play a central role in shaping a best-in-class care delivery experience, helping millions of Canadians navigate consultations and receive care with confidence and ease
- Lead complex, high-impact patient-facing end-to-end experiences, operating with a high degree of autonomy from discovery through delivery and iteration
- Shape product direction alongside Product and Engineering, influencing prioritization, framing opportunities, and guiding the long-term strategy for Maple's care delivery platform
- Raise the bar for craft, usability, accessibility, and systems thinking, contributing to our design system and ensuring consistency across multiple surfaces and workflows
- Drive clarity and alignment across teams, using strong communication, documentation, and facilitation to help cross-functional partners make informed decisions
Requirements
- 6+ years of experience designing end-to-end product experiences in consumer-facing SaaS
- Strong interaction design craft and systems thinking
- Proven ability to design accessible, inclusive, and scalable user experiences
- Operates with high autonomy, leading complex, cross-functional initiatives and making sound decisions with minimal oversight
- Comfortable shaping clarity in ambiguous spaces, identifying patterns, defining experience principles, and framing opportunities that guide product direction
Key Skills
- Product design
- Interaction design
- Systems thinking
- Accessibility design
- User experience design
- Design systems
- Figma
- Maze
- Miro
- Framer
- Lottie
- Origami
- React
- TailwindCSS
- Communication skills
- Cross-functional collaboration
- Design trends
- Emerging technologies
- Prototyping
- Usability testing
- User research
Benefits
- Competitive benefits package
- Health spending account
- Wellness budget
- Maple access: virtual healthcare for you and your family
- Paid health Days: 10 extra days for when life happens
- Destination5: Work internationally in eligible countries for up to 5 days per year
- Retirement savings plan
- Branch out budget: $1,000 annually to pursue professional development and fuel your growth
About Maple
About Maple Maple is a virtual care platform that allows Canadians to see a doctor online within minutes ā 24 hours a day, seven days a week. Patients can securely text, audio, or video chat with a Canadian-licensed doctor for diagnosis, treatment, and prescriptions. We also offer a wide variety of specialties such as dermatology, endocrinology, and mental health therapy, which can be booked in under 72 hours. Incorporated in 2015, Maple has been operating in Canada since late 2016. We initially launched in Ontario and now offer services in every province and territory of Canada. About our vision Maple is defined by three words ā simple, connected, and human. It should be simple to access healthcare. Thatās why we created a platform thatās easy to use for Canadians of all ages, abilities, and technology education levels. Healthcare should be connected. We believe that in the future, the majority of wellness and medical care interactions will occur digitally. Our vision is to hav
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