Senior Product Designer II, Customer Journey - Platform
Hubspot Remote (đşđ¸ United States of America)
Define and design cohesive experiences across the platform while preventing silos. Collaborate with cross-functional teams to ensure user-centric solutions and measure impact through analytics.
Responsibilities
- Tackle Cross-Product Problems: Define, design, and steward experiences that span the entire platformâensuring cohesion and preventing silos.
- Bring Systems Thinking to Craft: Shape, evolve, and contribute to our design systems; set standards and solve for consistency, scalability, and accessibility.
- Leverage and Shape AI features: Ideate, design, and experiment with AI and automationâwhether in customer features, predictive tools, or your own design workflow.
- Collaborate & Lead Across Functions: Foster deep partnership with Product Managers, Engineers, UX Researchers, and Content Designers.
- Measure & Iterate for Real Impact: Define success metrics, validate with analytics and qualitative insights, and iterate relentlessly for both user value and business outcomes.
- Foster a Bold, Inclusive Culture: Elevate team craft, mentor others, share feedback, and help define whatâs next for the Product Platform at HubSpot.
Requirements
- Proven Product Design Craft Expertise
- Collaborative Leadership
- Systems and Scale Thinking
- Adaptability & Change Readiness
- AI & Automation Curiosity
- Growth Mindset
Key Skills
- Product Design
- UX Design
- Systems Thinking
- AI and Automation
- Design Systems
- Cross-Functional Collaboration
- Leadership
- Communication
- Problem-Solving
- Data Analysis
- User Research
- Prototyping
- Wireframing
- Design Tools (e.g., Figma, Sketch, Adobe XD)
- Agile Methodologies
- Scrum
- Design Thinking
- User-Centered Design
Benefits
- Cash compensation includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpotâs bonus plan for eligible roles.
- Restricted stock units (RSUs) as part of HubSpotâs equity plan
- Overtime pay for eligible roles
- Comprehensive benefits package
About Hubspot
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customersâ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers. HubSpot's award-winning culture has been recognized by Glassdoor, Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code. HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Amsterdam, Berlin, Bogota, Dublin, Ghent, London, M
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