UX Designer II
Microsoft đşđ¸ United States of America
The UX Designer plans and executes research for product features, synthesizing data into actionable insights to inform design and engineering decisions. They create various design artifacts and support the team in developing customer insights to enhance the overall customer experience.
Responsibilities
- Plan and execute research for a feature area or product, using structured methods to understand customers, their context, and their end-to-end journey
- Synthesize data into clear, actionable insights that inform product, design, and engineering decisions
- Contribute tools, templates, and cross-disciplinary collaboration to drive strong product outcomes
- Support recruitment, form user-experience goals and metrics, and bring industry and vertical trends into research-driven recommendations
- Create a variety of visual design documents including storyboards, creative briefs, wireframes, journey maps, customer jobs and scenarios, task flows, and personas to support designs for customer experiences, from concept to delivery
- Build connections and partnerships to deliver a persuasive outside-in customer-centric approach to enable a connected experience delivered at scale
Requirements
- Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 3+ years experience working in product or service design
- OR equivalent experience
- Experience supporting the development of AI features
- Experience applying AI within design workflows
- Proficiency in a variety of design tools such as Figma, Photoshop, Illustrator, and/or Sketch
- Design Thinking Certification from an accredited institution
- 2+ years conducting 1:1 research interviews
- 3+ years designing, planning, and facilitating live and virtual Design Thinking workshops
Key Skills
- UX design
- Design thinking
- Product design
- User research
- User experience
- Interaction design
- Communication
- Presentation
- Collaboration
- Figma
- Photoshop
- Illustrator
- Sketch
- Design systems
- Agile methodologies
- Scrum
- Kanban
- Customer experience design
Benefits
- Comprehensive benefits package
- Opportunity to work with a talented team of designers, engineers, and researchers
- Collaborative and dynamic work environment
- Professional development opportunities
- Access to cutting-edge technologies and tools
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesnât just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
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