The UX Designer will conduct user research, develop user journey maps, and create wireframes and prototypes to enhance user experience. They will also collaborate with stakeholders to ensure designs align with product requirements and best practices.
Responsibilities
- Conduct user research to understand user needs, behaviors, and pain points
- Develop and maintain user journey maps, personas, wireframes, mockups, and interactive prototypes to guide decisions
- Conduct usability tests to evaluate the effectiveness of designs and identify opportunities for improvement
- Analyze user data and insights to inform design decisions
- Develop design strategies and plans based on user research and business goals
- Establish feedback loops to collect and act on user feedback iteratively
- Design and refine intuitive user flows, wireframes, mockups, and high-fidelity prototypes for web-based software
- Build and maintain design systems to ensure consistency across all products
- Work closely with product managers, engineers, and architects to integrate UX best practices into development cycles
- Advocate for user-centered design, accessibility, and usability across the organization
- Partner with product, engineering, support teams, as well as internal and external stakeholders to align UX strategies with business and technical requirements.
- Lead UX workshops and training sessions to foster a culture of user empathy and design thinking
- Support the development of training materials by providing interactive prototypes before go-live
Requirements
- Demonstrated success and a proven track record of professional/life experience in specific job functions, projects, industries or military service can substitute for professional experience and/or formal education requirements.
- 5+ years of UX design experience, preferably in SaaS or enterprise software
- UI/UX certifications
- Experience with usability testing, survey development, competitor analysis, and focus groups
- Strong understanding of user research methodologies, UX/UI best practices, and accessibility standards
- Experience working within Agile/Sprint cadences
- Expertise in standard user research tools like Google Analytics and Survey Monkey
- Familiarity with product tour tools, such as Userflow
- Strong proficiency in Figma
Key Skills
- UX design
- User research
- Usability testing
- Wireframing
- Prototyping
- Figma
- Agile/Sprint cadences
- Google Analytics
- Survey Monkey
- Userflow
- UI/UX best practices
- Accessibility standards
- Cross-functional collaboration
- Communication
- Design thinking
- Problem-solving
- Leadership
- Mentoring
- Adobe XD
- Sketch
- HTML
- CSS
- JavaScript
Benefits
- SUFS Total Rewards Medical - HSA/FSA - Dental - Vision
- Company Paid Disability - Life Insurance
- 401K Match - Tuition Reimbursement
- Generous Time off Policy - Professional Development
About Step Up For Students
Step Up For Students empowers parents to pursue and engage in the most appropriate learning options for their children, with an emphasis on families who lack the information and financial resources to access these options. By pursuing this mission, we help public education fulfill the promise of equal opportunity. Step Up For Students is a state-approved nonprofit scholarship funding organization that helps administer five scholarships for Florida schoolchildren: the Florida Tax Credit Scholarship Program (FTC) and the new Family Empowerment Scholarship for lower-income families, the FES-US for children with certain special needs, the Hope Scholarship for public school students who are bullied or victims of violence and the Reading Scholarship for public school students in k through fifth grade who struggle with reading. Public education is rooted in the promise of equal educational opportunity, and nowhere is that covenant more relevant than in the lives of struggling or disadvantag
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