The UX Researcher will define research plans, execute mixed-methods studies, and translate insights into actionable guidance for design and engineering teams. They will also establish metrics for trust and interaction quality to enhance user engagement across the Copilot ecosystem.
Responsibilities
- Define research plans for incubation tracks
- Clarify what assumptions must be validated upfront so teams can move fast with confidence
- Execute mixed-methods studies to validate desirability & usability
- Rapid research loops that confirm whatâs resonating and surface friction earlyâbefore engineering investment
- Develop eval rubrics with science & engineering
- Establish consistent metrics for trust, comprehension, and interaction quality, derived from user insights enabling scalable assessment across teams
- Translate insights into clear, actionable guidance
- Converts research into decision-ready recommendations for Design, PM, and Engineering, directly unblocking next steps
- Deliver crisp narratives and artifacts
- Produces high-clarity storylines that align partners around the same problem framing and accelerate decision-making
- Build and maintain reusable research frameworks
Requirements
- Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
- Proven experience in UX research across product strategy and design execution
- Familiarity with AI-first workflows and ethical evaluation frameworks
Key Skills
- UX research methods
- Qualitative and quantitative research methods
- Analytical skills
- Communication skills
- Familiarity with AI-first workflows and ethical evaluation frameworks
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesnât just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
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