UX Researcher
Versant 🇺🇸 New York, New York, United States of America
The UX Researcher will conduct qualitative and quantitative user research to inform product decisions and collaborate with various teams to define research questions. They will synthesize findings into actionable insights and present these to executives and stakeholders.
Responsibilities
- Work with the Director of Product Design and key stakeholders to plan, design, and conduct qualitative and quantitative user research to inform product decisions
- Develop research strategies aligned with business goals and product roadmaps
- Collaborate with Product Managers, Designers, and Engineers to define research questions and hypotheses
- Lead usability testing, user interviews, surveys, and ethnographic studies
- Synthesize findings into actionable insights that guide design and product direction
- Create clear and compelling research reports, personas, and journey maps
- Advocate for user needs across all stages of the product lifecycle
- Partner with data analysts to integrate behavioral analytics with qualitative insights
- Present findings to executives and stakeholders to influence strategic decisions
- Stay current on UX research methods, tools, and industry trends
- Foster a culture of evidence-based decision-making and empathy for users
Requirements
- Minimum of 3 years of UX research experience in digital media
- Proficiency in both qualitative and quantitative research methods
- Strong analytical skills with the ability to interpret behavioral data and identify patterns
- Exceptional communication skills, including the ability to present complex findings clearly and persuasively
- Understanding of accessibility standards and inclusive design principles
- Proven understanding of web, mobile apps and OTT products in the consumer (B2C) space and/or in media and publishing
Key Skills
- UX research methods
- Qualitative and quantitative research methods
- Analytical skills
- Communication skills
- Accessibility standards and inclusive design principles
- Web, mobile apps and OTT products
Benefits
- Company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks
- Free onsite fitness center with state-of-the-art equipment, plus daily group classes
- Gourmet cafeteria with daily specials plus soup and salad bars
- Dry cleaning, and sneak peeks
- Free shuttle transportation to and from multiple locations in Manhattan, Brooklyn, Hoboken and Jersey City
About Versant
Versant is an integrated branding firm that captures authentic experiences and connects with our clients’ target markets through storytelling. We are experts in finding and telling the organic, engaging story that draws the audience in to learn more. We refer to this approach as “Branding from the Inside Out.” It is the intersection of the consumer and employer brand, creating a branding solution that is creative, innovative and impactful. Its authenticity connects at a deep level, whether the audience is a business or consumer. With clients ranging from small businesses to global companies, Versant is known for turning “What if? Into wow!”
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