Senior UX Designer, Data Products
National Geographic Remote (🇺🇸 Washington, District of Columbia, United States of America)
The Senior UX Designer will lead strategic user experience initiatives, focusing on improving user journeys across internal systems and third-party platforms. They will conduct user research and make informed recommendations on resource investments for product development.
Responsibilities
- Conduct strategic analysis and user research to inform 'build vs. configure vs. buy' decisions
- Lead the creation of Service Blueprints and System Interaction Diagrams to visualize complex user journeys
- Partner with Engineering teams to research, define, and design improvements to internal tooling, documentation, APIs, and overall technical onboarding/usage flows
Requirements
- Bachelor's degree or equivalent in the humanities with a specialization in systems design, UX, HCI, or information science
- 7+ years of experience with solid understanding of data products and platforms
- Proven experience applying UX and service design principles within a major enterprise platform ecosystem like Salesforce
Key Skills
- UX and service design principles
- Salesforce proficiency
- Systems and service design
- Technical empathy and DX
- IA and diagramming
Benefits
- Medical, dental, and vision insurance
- Engaging and comprehensive wellness program
- 401(k) retirement savings plan with matching contributions after 6 months of employment
- Flexible paid time off benefits
- Paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits
About National Geographic
The National Geographic Society is an impact-driven nonprofit. We identify and invest in an international community of changemakers — National Geographic Explorers — who use the power of science, exploration, education and storytelling to illuminate and protect the wonder of our world. Follow us and find out how to support our mission, our Explorers and what it takes to work for the Society. Official LinkedIn of the National Geographic Society. To learn about our media properties, a joint venture with The Walt Disney Company, visit NationalGeographic.com.
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