The Lead Product Designer will own the design vision for a core business area within the Tide platform and collaborate cross-functionally to create seamless customer experiences. They will drive the end-to-end design process and advocate for user needs within the Product and Engineering teams.
Responsibilities
- Own the design vision for a core business area within the Tide platform, ensuring a cohesive and frictionless customer experience
- Collaborate cross-functionally with Product Managers, Engineers, UX Writers, and User Researchers to turn complex business problems into elegant design solutions
- Drive the end-to-end design process, from initial discovery, journey mapping, and research to the execution of final high-fidelity designs
- Cultivate a deep understanding of our members by leading research sessions, analyzing usage data, and framing the "what, why, and how" of the problems we solve
- Champion a user-centric culture, advocating for member needs within Product and Engineering teams and demonstrating the strategic value of a Design Thinking approach
- Evolve the Tide Design System, working within—and contributing to—our shared principles and component libraries to ensure brand consistency
Requirements
- Minimum 6 years of relevant experience in Product Design, ideally within a SaaS, Fintech, or high-growth scale-up environment
- A proven track record of leading design workstreams and mentoring or managing junior designers
- Experience designing for complex user flows, business tools, or financial services
- In-depth knowledge of User Experience and Product Design methodologies, with experience facilitating workshops and design sprints
- Expert-level proficiency in Figma and advanced prototyping tools
- Comfortable working in an agile environment and navigating the ambiguity of a rapidly scaling business
- A data-driven approach to design, with experience using tools like Looker, Heap, GA, or Hotjar to inform and validate decisions
- A relevant Bachelor’s degree or equivalent professional experience
Key Skills
- Expert-level proficiency in Figma and advanced prototyping tools
- In-depth knowledge of User Experience and Product Design methodologies
- Experience facilitating workshops and design sprints
- A data-driven approach to design, with experience using tools like Looker, Heap, GA, or Hotjar to inform and validate decisions
Benefits
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide
- Health Insurance – Private family insurance with additional OPD coverage and top-up options
- Life & Accident Cover – Comprehensive accidental and life insurance protection
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops
- Volunteering & Development Days – Paid days annually for volunteering or personal growth
- Learning & Development – Annual budget for books, courses, coaching, and more
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent)
About Careers At Tide
Tide helps SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide facts: > Tide is available for UK, Indian, German and French SMEs > Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly > Over $200 million raised in funding > Over 2500 Tideans globally - we’re diversity champions! > We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and
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