Senior Product Designer, B2B
Olo Remote (🇺🇸 New York, New York, United States of America)
As a Senior Product Designer, you will shape the dashboard experience for restaurant partners, transforming complex analytics into intuitive designs. You will collaborate with product and engineering teams to ensure designs meet user and business needs.
Responsibilities
- Collaborate with fellow designers, product managers, and engineers to shape thoughtful, user-centered solutions for Serve, our consumer white-label ordering platform.
- Contribute to ideation sessions, workshops, and early concept development to explore and refine ideas as a team.
- Translate complex requirements into intuitive, accessible experiences that meet both user and business needs.
- Lead prototyping and user testing efforts to gather feedback and iterate toward the best possible solution.
- Champion a research-informed design process—embedding insights from user studies, analytics, and feedback loops throughout.
Requirements
- Bachelor's or Master's degree in Design, User Experience, Human-Computer Interaction, or a related field, or equivalent practical experience.
- A strong portfolio showcasing high-quality, user-centric design work and innovative solutions.
- 5+ years of experience in product design, with a proven track record of leading successful design projects.
- Skilled Figma designers; open to candidates with transferable experience from Sketch, or similar design tools.
- Strong ability to think strategically and translate business goals and user research into compelling design solutions.
Key Skills
- Strong portfolio showcasing high-quality, user-centric design work and innovative solutions
- Skilled Figma designers; open to candidates with transferable experience from Sketch, or similar design tools
- Experience integrating advanced analytics/metrics into the design process, using data to continually refine user flows and interfaces
- Proven ability to design for accessibility at scale, including thorough understanding of compliance standards like ADA, WCAG and Section 508
Benefits
- 20 days of paid time off
- 10 separate sick days
- 11 holidays, plus year-end closure
- Health, dental, and vision coverage for yourself and your family
- A 401k match
- Remote-office stipend
- A generous parental leave plan
- Volunteer time off
- Gift matching policy
About Olo
Olo was born out of a simple idea: What if you could order and pay for a coffee from your phone and have it ready upon arrival at the cafe? We got to work in 2005, sending text message orders to printers—two years before the iPhone would change the world. While the hospitality industry is still in the early innings of its digital transformation, we remain committed over two decades later to helping restaurants scale online ordering and delivery, make data-driven business decisions, and personalize the guest experience on- and off-premise. As a leading restaurant technology provider, we reach 95 million connected guests across approximately 90,000 locations, processing more than 2.5 million orders per day on average. With integrations to over 400 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 800 restaurant brands trust Olo to grow their sales, do more with less, and make every gue
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