Principal Product Designer, Sales Cloud

Set the vision for Sales Cloud AI features and communicate ideas effectively to stakeholders. Mentor junior designers and advocate for accessibility in design.

Responsibilities

• Set the Vision: Work closely with product owners and engineers to create a creative identity and long-term vision for Sales Cloud AI features
• Communicate Ideas: Use documentation, reviews, and presentations to communicate clear and compelling ideas to a wide range of key stakeholders
• Experimental Prototyping: Leverage AI-assisted tools to move quickly from concept to interactive demo, shortening the feedback loop between design and engineering
• Scale the System: Create designs that adhere to and extend the Lightning Design System (SLDS), ensuring a cohesive experience across the platform
• Mentor & Lead: Act as a high-level IC, mentoring junior designers and promoting new interface guidelines and design patterns
• Advocate for Accessibility: Create inclusive designs for all users, encouraging product and engineering management to prioritize accessible features and ethical AI

Requirements

• 10+ years of experience designing and delivering products from start to finish as part of a cross-functional team
• Deep understanding of user-centered design methods and best practices
• Experimental Mindset (Plus): Experience or a strong interest in leveraging AI tools to explore, prototype, or automate design workflows
• Prototyping & Curiosity: A track record of going beyond static mocks to explore how emerging tech can solve user problems
• Systems Thinking: Ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve the entire user flow, not just a single feature
• Strategic Influence: The ability to thrive in a fast-paced environment, persuade others, and build consensus on projects with varying degrees of ambiguity
• Craft & Visual Excellence: Expert knowledge of current design tools such as Figma, along with an ability to quickly learn and adopt new tools as they emerge
• Communication: Strong active listening skills with an ability to build close, trusting relationships across Engineering and Product Management
• Ethics & Equality: An internal compass that points toward ethics, ensuring AI-driven experiences are designed with responsibility and inclusivity at the core

Key Skills

• Design thinking
• Visual design
• Prototyping
• Communication
• Systems thinking
• Strategic influence
• Craft and visual excellence
• Ethics and equality

Benefits

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and an employee stock purchasing program