Senior Product Designer, Training
Rover.com đşđ¸ Seattle, Washington, United States of America
The Senior Product Designer will lead design for Training experiences, balancing customer needs and operational requirements. They will collaborate with product managers and engineers to establish product requirements and enhance user experiences.
Responsibilities
- Work hand-in-hand with product managers and engineers to establish product requirements, roadmaps, and user experiences
- Run workshops and collaborate closely with product management to identify and define strategic product-investment opportunities that align with our key objectives
- Partner with our UX Research team to conduct user research and usability testing throughout the product life-cycle, ensuring a seamless user experience
- Employ a human-centered design approach, blending psychological insights, data, and user research to guide design decisions
- Consistently integrate empathy and user insights into daily interactions with your team, championing the voice of our users
- Take full ownership of your projects, actively seeking and incorporating feedback from peers, stakeholders and customers to enhance our communityâs experience for both owners and sitters
- Create engaging customer experiences from concept to engineering-ready deliverables
- Work collaboratively with fellow designers to develop and refine our design system
- Help shape the platform's long-term vision and user experience as part of a dedicated and dynamic design team
- Establish and track customer experience metrics for your projects, ensuring alignment with our goals
- Act as a mentor to more junior designers and team members
Requirements
- 5+ years of experience in UX/Product design
- Track record of proven customer and business outcomes
- Proficiency in design tools like Figma and other prototyping software
- Experience across various UX design platforms, including web, mobile web, and native apps
- Ability to effectively consolidate diverse stakeholder views to achieve aligned objectives and explore innovative solutions
- Strong track record of collaborative work with creatives, utilizing excellent critical thinking skills
- Data-driven design approach, with comfort in using business, product, and UX metrics to inform decisions
- In-depth knowledge of UX research methodologies and a strong partnership approach with our growing UX Research team
- Advocacy for lean design processes
- Excellent communication skills with stakeholders, coupled with the ability to manage expectations and gracefully receive feedback
- Commitment to producing high-quality, polished, and professional work
- Bachelorâs degree in human-computer interaction, user experience design, or a related field, or equivalent professional experience
- Proactive in identifying opportunities and proposing solutions within the team
Key Skills
- UX/Product design
- Design tools like Figma and other prototyping software
- UX design platforms, including web, mobile web, and native apps
- Critical thinking skills
- Data-driven design approach
- UX research methodologies
- Communication skills
- Human-centered design approach
Benefits
- Competitive compensation
- 401k
- Flexible PTO
- Competitive benefits package, including medical, dental, and vision insurance
- Commuter benefits
- Bring your dog to work (and unlimited puppy time)
- Doggy benefits, including $1000 toward adopting your first dog
- Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
About Rover.com
At Rover, everyone has ownership of their work and the opportunity to make a true impact. We believe that being diverse and inclusive is key to our success and encourage every employee to share their unique perspective while being their true self. We believe everyone deserves the unconditional love of a pet, and Rover exists to make it easier to experience that love. Weâre supporting dog owners and empowering dog sitters to run thriving pet-care businesses in your neighborhoods. The Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe.
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