Product Designer

The Product Designer is responsible for the end-to-end user experience of a product within the QAD Suite of ERP solutions. This includes collaborating with cross-functional teams to create user-centered designs and validating them through usability testing.

Responsibilities

• Collaborate with Product Management to create user-centered experiences using personas, storyboards, user journeys, and flowcharts, while representing the user perspective throughout the software development lifecycle.
• Design wireframes, prototypes, and final mockups that deliver intuitive, efficient, and effective user experiences.
• Validate and refine designs through design reviews, usability testing, and direct feedback from end users.
• Conduct outside-in research to understand customer needs and gather insights to inform design decisions.
• Contribute to UX vision and strategy in partnership with Product Management and Engineering teams.
• Support UX maturity across the organization by participating in UX training initiatives and sharing best practices.
• Present UX insights, concepts, and deliverables to internal stakeholders.
• Perform other related duties as assigned.

Requirements

• Bachelor’s or advanced degree in Human-Computer Interaction (HCI), Graphic Design, Psychology, or equivalent practical experience.
• 3–5 years of experience in product design, preferably within ERP systems or complex enterprise applications.
• Strong interaction design skills with a solid understanding of the end-to-end UX process.
• Experience in storytelling and creating simple, compelling user stories.
• Proven experience conducting user research and usability testing.
• Strong verbal, written, presentation, and analytical skills.
• Ability to work in an agile environment and adapt to changing product requirements.
• Strong aesthetic sense with attention to detail.
• Excellent prototyping skills.

Key Skills

• Expertise with wireframing and design tools such as Axure, Figma, Adobe XD, Balsamiq, or Illustrator.
• Familiarity with HTML, CSS, JavaScript, and related web technologies.
• Knowledge of UI guidelines and best practices across major platforms (iOS, macOS, Windows, Google, and web).
• Understanding of development technology constraints and trade-offs (e.g., XHTML, CSS, JavaScript, jQuery).

Benefits

• Opportunities for growth regardless of background.
• Diversity, equity, and inclusion program.
• Equal Opportunity Employer.