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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
Staff Product Designer
Glossgenius • New York, United States of America 🇺🇸
As a Staff Product Designer, you will lead the design process for the Core product area, focusing on empowering beauty and wellness businesses. You will collaborate with cross-functional teams to create intuitive user experiences and deliver industry-leading products.
Responsibilities
- Own the entire design process, from strategy to execution, of your product area
- Work on the user experience across Core product features within the GlossGenius app
- Own the end-to-end process for solving UX/UI design problems: ideate, conceptualize, test, and refine
- Construct user flows, wireframes, and prototypes that effectively communicate design concepts
- Lead user interviews to better understand customer needs to help inform the product design strategy
- Collaborate with cross-functional teams of product managers, software and QA engineers, customer success managers, and marketers to design intuitive and engaging user experiences for GlossGenius' customers
Requirements
- 7+ years of experience in a Product Design/UX/UI or related role
- Prior experience designing booking platforms, scheduling tools, team management, or financial/payment products is a strong plus
- Demonstrated experience with sketching, wireframes, visual design, and prototyping for product experiences
- Experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
- Proven experience leveraging AI tools to shape design strategy and deliver impactful AI-driven experiences
- Passion for empowering small business owners to be successful; possess a high level of empathy for our customers and a strong desire to deeply understand their needs
Key Skills
- Product design
- UX/UI design
- Prototyping tools
- AI tools
- Design strategy
Benefits
- Flexible PTO
- Competitive health & dental insurance options, with premiums partially covered by GG
- Fertility and adoption benefits via Carrot and Kindbody
- Generous, fully-paid parental leave policy
- 401k benefit - employees are eligible to contribute starting day 1 of employment
- Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
- Pre-tax commuter benefits
- Dependent Care FSA
About Glossgenius
GlossGenius is building the operating system for appointment-based businesses. We provide a platform to manage payments, booking, client management, marketing, and embedded financial services. Our platform automates this work, enabling them to focus on clients and grow revenue. Over 100,000 businesses trust GlossGenius - salons, spas, medspas, wellness practices, and beyond. Customers see 26% revenue growth on average in their first year using our beauty & wellness software, save thousands on fees, and get their lives back. We process billions in annual payment volume and are just getting started. We're backed by Bessemer Venture Partners, Imaginary Ventures, Left Lane Capital, L Catterton, and strategic investors who have built category-defining companies. GlossGenius has raised $70M+ and been recognized by Fast Company's Most Innovative Companies, Forbes Cloud 100, Forbes Fintech 50, Inc Female Founders 100, and Inc Best Workplaces. If you want to build something that changes loc
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