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"The function of design is letting design function."
— Micha Commeren
The Senior UX Designer is responsible for conducting customer research and driving UX design across various digital experiences at Natera. This includes creating prototypes, wireframes, and conducting usability tests to improve digital products.
Responsibilities
- Conduct in-depth review of competitors' products for additional insights.
- Research, understand, and communicate customer insights to inform design decisions.
- Create storyboards to reflect a typical customer.
- Conduct complex analysis of usage data and traffic patterns.
- Conduct A/B tests to measure customer response.
- Prototype products for user testing.
- Produce low and high-fidelity wireframes for internal stakeholders and engineering teams.
- Evaluate and improve Natera's digital experiences from a usability and business goals perspective.
- Work cross-functionally with sales, marketing, customer support, and engineering teams to design digital products.
- Be the customer voice for both Natera patients and providers.
- Manage and understand analytics to measure digital product performance.
Requirements
- Bachelor's degree or equivalent required.
- Minimum of 8 years of experience across user research, UX/UI design, interaction design, or visual design for digital products.
- Experience in product management or working directly with developers on digital products greatly preferred.
- Healthcare experience greatly preferred.
Key Skills
- User research
- UX design
- UI design
- Interaction design
- Visual design
- Design thinking
- Design processes
- Usability testing
- Customer journey mapping
- Developing personas
- Wire framing
- Prototyping
- Sketching
- Design tools such as Sketch, Adobe Illustrator, or Figma
- Prototyping tools such as InVision, Marvel, Flinto, or Zeplin
Benefits
- Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans.
- Free testing in addition to fertility care benefits.
- Pregnancy and baby bonding leave.
- 401k benefits.
- Commuter benefits.
- Generous employee referral program.
About Natera
Natera™ is a global leader in cell-free DNA and precision medicine, dedicated to oncology, women’s health, and organ health. We aim to make personalized genetic testing and diagnostics part of the standard-of-care to protect health and inform earlier, more targeted interventions that help lead to longer, healthier lives. Natera’s tests are supported by more than 325 peer-reviewed publications that demonstrate excellent performance. Natera operates ISO 13485-certified and CAP-accredited laboratories certified under the Clinical Laboratory Improvement Amendments (CLIA) in Austin, Texas, and San Carlos, California, and through Foresight Diagnostics, its subsidiary, operates an ISO 27001-certified and CAP-accredited laboratory certified under CLIA in Boulder, Colorado. Please be advised that Natera will only reach out to candidates with an @natera.com email domain. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not re
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