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"Design is not for philosophy it's for life."
— Issey Miyake
Graphic Designer
Boundless Network • Mason, United States of America 🇺🇸
Support senior account managers with client account management, including order processing and project tracking. Ensure accurate documentation of all client interactions and contribute to client retention by providing excellent customer service.
Responsibilities
- Support senior account managers with client account management, including order processing, project tracking, and client communications
- Assist in sourcing and recommending promotional products that align with clients' branding and marketing objectives
- Help coordinate product samples, quotes, and presentations for client meetings
- Monitor order status and proactively communicate updates to clients and team members
- Ensure accurate and timely documentation of all client interactions and transactions in the CRM system
- Contribute to client retention and satisfaction by providing excellent customer service and resolving issues promptly
Requirements
- Bachelor's degree in business, marketing, communications, or related field preferred
- 1+ years of experience in account management, customer service, or sales
- Strong organizational, communication, and interpersonal skills
- Detail-oriented with the ability to multitask and prioritize in a fast-paced setting
- Proficient with Microsoft Office Suite; experience with CRM systems a plus
- Interest in the promotional products industry and a willingness to learn
- Knowledge of Shopify, Salesforce, or Netsuite a plus
Key Skills
- Strong organizational, communication, and interpersonal skills
- Detail-oriented with the ability to multitask and prioritize in a fast-paced setting
- Proficient with Microsoft Office Suite
- Experience with CRM systems a plus
- Knowledge of Shopify, Salesforce, or Netsuite a plus
Benefits
- Medical, dental and vision insurance
- Paid vacation, sick, and personal time
- 401(k) with matching
- An abundance of cool swag
About Boundless Network
We believe promotional products should be easy and with Boundless, it is. We work with brands who are as passionate as we are at elevating their brand image to create long-lasting, positive connections with their target audiences. Boundless is the first promotional product distributor to bring together the people, product, and technology platform to turn ordinary products into extraordinary campaigns and ultimately help organizations inspire Brand Love. Our Creative Experts ideate and source the best products to exceed campaign objectives and expectations, while our technology platform provides easy ordering and collaboration tools and is the only solution to capture 100% of category spend. We provide solutions for awards and recognition programs, corporate gifts, direct mail and fulfillment, tradeshows and events, print material, fundraising and incentive programs, online and inventory stores, completely custom one-of-a-kind campaigns, and so much more, no idea is too big; you dream i
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