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"Design is not for philosophy it's for life."
— Issey Miyake
Design AI agent experiences across various communication channels and invent interaction patterns for AI-first workflows. Prototype in code and work directly with product, engineering, and customers to iterate quickly based on feedback.
Responsibilities
- Design AI agent experiences across voice, text, and CRM
- Invent interaction patterns for AI-first workflows
- Prototype in code using Cursor, Claude Code, or similar
- Ship fast and iterate with in-person customer feedback
- Work directly across product, engineering, and customers without clear handoffs or defined lanes
Requirements
- 3+ years designing products people use daily at work
- Experience with conversational interfaces, voice UX, or AI agents
- Comfortable prototyping in code and shipping scrappy to validate
- Understand local businesses care about outcomes, not design files
- Eager to use AI coding tools and comfortable with design/engineering blurring
- Background in automotive, home services, or healthcare a plus
Key Skills
- Conversational interfaces
- Voice UX
- AI agents
- Prototyping in code
- Design/engineering blurring
- AI coding tools
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ gym with local professional coaches and classes offered
- Onsite HQ child care center, subsidized for employees
About Podium
A few years back, Eric (Co-Founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy customers, but only a handful of angry ones were leaving reviews. So we built a product that made getting more reviews as easy as sending a text. Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business. We’ve since built a multi-product platform that’s modernizing the way local business gets done. We are here to provide local businesses with everything they need to win. Get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one easy-to-use platform. #Podium #PodiumLove #LocalBusiness #TheFutureIsLocal
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