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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."
— Antoine de Saint-Exupéry
Senior Product Designer, Messaging
Braze • New York, United States of America 🇺🇸
Design and refine user experiences for Braze's Canvas and Campaign orchestration tools, ensuring marketers can create sophisticated customer engagement workflows. Collaborate with cross-functional teams to translate complex messaging logic into clear user experiences.
Responsibilities
- Design and refine user experiences for Braze's Canvas and Campaign orchestration tools
- Collaborate with product managers, engineers, UX researchers, and fellow designers across the Orchestration Division
- Conduct user research and usability testing to validate design decisions
- Create high-fidelity prototypes and detailed interaction specifications
- Contribute to and evolve Braze's design system
- Think systemically about how individual features connect across the broader Braze platform
- Present design concepts and rationale to cross-functional stakeholders and leadership
Requirements
- 5+ years of product design experience
- Strong foundation in designing complex digital products
- Experience working within established design systems
- Ability to balance consistency with innovation when designing for enterprise software environments
- Systems mindset, thinking about how individual features connect to create cohesive user experiences
- Comfort navigating technical complexity and collaborating with engineers
- Evidence-based decision making, using research insights to inform design decisions
- Strong craft skills across interaction design, visual design, and prototyping
Key Skills
- Product design
- Interaction design
- Visual design
- Prototyping
- User research
- Usability testing
- Design systems
- Enterprise software design
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience
About Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER
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