Senior Product Designer, Messaging

Design and refine user experiences for Braze's Canvas and Campaign orchestration tools, ensuring marketers can create sophisticated customer engagement workflows. Collaborate with product managers, engineers, and researchers to translate complex messaging logic into actionable user experiences.

Responsibilities

• Design and refine user experiences for Braze's Canvas and Campaign orchestration tools
• Collaborate closely with product managers, engineers, UX researchers, and fellow designers across the Orchestration Division
• Conduct user research and usability testing to validate design decisions
• Create high-fidelity prototypes and detailed interaction specifications
• Contribute to and evolve Braze's design system

Requirements

• 5+ years of product design experience with a strong foundation in designing complex digital products
• Demonstrated experience working within established design systems and understanding how to balance consistency with innovation when designing for enterprise software environments
• Systems mindset, naturally thinking about how individual features connect to create cohesive user experiences
• Experience with user research and evidence-based decision making
• Strong craft skills across interaction design, visual design, and prototyping

Key Skills

• Product design experience
• Interaction design
• Visual design
• Prototyping
• User research
• Evidence-based decision making

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave